Each model ordered will be manufactured on demand. We don't keep models in stock. Due to high demand and long backlog of orders, it may take a little while until your order can be processed. Please be aware of that when ordering. According to the given backlog, it may take 4-8 weeks until your model is manufactured and delivered. Once your order is complete, you will receive a shipping notification with a mail tracking number. We ship through DHL and your local mail provider (USPS for the US for example). The tracking number can be used on their website after it has reached your country.
RETURN & EXCHANGE POLICY
If you feel your wait time is too long, you may cancel your order at any time, except the higher priced models like: 1/72 FH, 1/72 F9 and 1/72 KSC 39A TE. The model will then be assigned to another customer.
We try our best with safe packaging, however, parts may break during transit. If something breaks and you feel you can't repair it by yourself, we will provide a free replacement of your broken part. Send us a picture and a broken part request via email to